Essentials Plan

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Productiv Essentials Plan is the core of our managed IT service plans providing a level of service and function that will allow your company to be supported with the essentials necessary to drive business, communication and technology.

Our Essentials Plan allows your business to focus on what you do best while we take care of the techical, where it is managing hardware, current infrastructure, updating software, and keeping all things tech running smoothly.

The great thing about our Essentials Plan is it provides more than most base standard IT Managed Services. Along with our hands on customer support , you can be assured you are in great hands with the Productiv IT Team.

Check out the features of the  Productiv Essentials Plan below. If you have any questions with the finer details feel free to Contact Us or scroll down to the Lets Get Productiv Section of the page. 

All Productiv Managed IT Service Plans include our Productiv Essentials

Patch Monitoring & Management

We’ll keep your systems up to date and current to keep your IT infrastructure optimal.

Real-Time Error Reporting

 Our reporting for errors on your system are delivered in real time to keep you up to date .

Real-Time Infrastructure Monitoring

Full coverage in real time for your IT infrastructure, we make sure its live and current.

Web Portal / Dashboard

The ability for you business to see from one place over all summaries of the areas of support in IT and technology.

Support 7am - 7pm M-F

Support that is there to cover your business day and beyond. We are happy to say from morning until 7pm we’re here to help.

Anti-Virus/ Malware Support & Software

Trusted experts with anti-virus protection as well as software support we make sure that you business is protected.

Warranty Management

We keep track for you infrastructure warranties and let you know well before any anything expires.

Problem Isolation & Solution

With any problems rest assured we will be here to easily isolated and contain issues and promptly provide the solution.

Scheduled On-Site Review Meetings

Keeping you up to date we also come to you. We are able to meet in person. Give you on-site reviews periodically

Compare Our Plans

Finding the right level of support is important especially in a ever changing technology environment. No matter what industry here at Productiv we can find the right managed IT plan to suit your business.

Your friendly consultant can work with you to decide the level of support and plan we also have made a comparison table for all the plans so you can see overall what you will be getting on the different support levels.

Click here to compare our Productiv Managed IT Service Plans

Lets Get Productiv

With our team of specialised staff, we’ll keep it simple on all things technology and IT. Let us help and take care of your IT and Technology business needs.

We are located in the Brisbane Technology Park district just off of the M1 Motorway making it easy for you to stop by, or even better, lets come to you.

Our moto is to keep simplicity in IT and business, a Productiv team member is only a call or message away.

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CONTACT US

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Opening hours

7:00am to 7:00pm AEDT Monday – Friday