Managed IT Services

Your Company Is Unique. Productiv’s Managed IT
Services can be Tailored to meet Your Particular
Needs and Budget.

Productiv have a number of methods to provide you with the level of support you need.

From a basic IT Audit to full Managed Service Agreements. This level of managed IT service gives you full access to a team of experts who will manage your daily IT operations.

Productiv has a range of scaleable service packages to suit many IT operations.

Managed IT Services

Essentials Plan

Our core IT audit and IT assessment report service.

Assurance Plan

A simple and cost effective level of technical support giving you access to our helpful team at the 24/7 Help Desk.

Enterprise Plan

Full face-to-face technical support from our friendly team members.

Custom IT Management

Full Information Communication Technology (ICT) support that is customised to your exact needs.

Help Desk

Our 24/7 Monitoring Service and Help Desk is hosted by our very knowledgeable team members. These talented local people are able to efficiently diagnose IT problems and provide workable solutions.

Our friendly consultants will work with you to decide the urgency of the situation. Our response targets to urgent issues are within a matter of hours with staff on call any time of the day or night. Our highest priority is always getting you up and running and keeping you there.

Our Service Desk is as also available as a 24/7 on call service for emergency onsite visits by prior agreement at level 3 and 4 of our managed service agreements.