Managed IT Services | Productiv IT | IT services Brisbane, South East Queensland

Managed IT Services

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Productiv have a number of methods to provide you with the level of support you need. From a basic IT Audit to full Managed Service Agreements. There is also a range of scaleable service packages to suit many IT operations as well as our 24/7 Monitoring Service and Help Desk  hosted by our very knowledgeable team members. These talented local people are able to efficiently diagnose IT problems and provide workable solutions.

In addition our friendly consultants will work with you to decide the urgency of the situation. Our response targets to urgent issues are within a matter of hours with staff on call any time of the day or night. Our highest priority is always getting you up and running and keeping you there.

Its good to know also that our Service Desk is as also available as a 24/7 on call service for emergency onsite visits by prior agreement at level 3 and 4 of our managed service agreements. There are 4 main areas of our Managed IT Service.

Managed IT Services

Essentials Plan

Our core IT audit and IT assessment report service.

Assurance Plan

A simple and cost effective level of technical support giving you access to our helpful team at the 24/7 Help Desk.

Enterprise Plan

Full face-to-face technical support from our friendly team members.

Custom IT Management

Full Information Communication Technology (ICT) support that is customised to your exact needs.

Help Desk

Our 24/7 Monitoring Service and Help Desk is hosted by our very knowledgeable team members. These talented local people are able to efficiently diagnose IT problems and provide workable solutions.

Your friendly consultant can work with you to decide the urgency of the situation. Our response targets to urgent issues are within a matter of hours with staff on call any time of the day or night. Our highest priority is always getting you up and running and keeping you there.

Our 24/7 service is as also available as an on call service for emergency onsite visits by prior agreement at level 3 and 4 of our managed service agreements.

Lets Get Productiv

With our team of specialised staff, we’ll keep it simple on all things technology and IT. Let us help and take care of your IT and Technology business needs.

We are located in the Brisbane Technology Park district just off of the M1 Motorway making it easy for you to stop by, or even better, lets come to you.

Our moto is to keep simplicity in IT and business, a Productiv team member is only a call or message away.

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Opening hours

7:00am to 7:00pm AEDT Monday - Friday